{"id":672,"date":"2017-01-26T06:19:38","date_gmt":"2017-01-26T06:19:38","guid":{"rendered":"http:\/\/cigars4africa.co.za\/?page_id=672"},"modified":"2024-09-19T16:49:58","modified_gmt":"2024-09-19T14:49:58","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/cigars4africa.co.za\/index.php\/shipping-policy\/","title":{"rendered":"Shipping & Returns"},"content":{"rendered":"

Shipping & Delivery:<\/strong><\/span><\/p>\n

We deliver door-to-door to anywhere in South Africa for just R120. Order 4 or more cigars, and we'll\u00a0deliver for FREE!<\/strong><\/p>\n

\u2022 <\/strong>Orders from Our Accessories<\/a>\u00a0(incl. empty boxes) are typically delivered in 1-4 working days<\/strong>\u00a0from receipt of payment.<\/p>\n

\u2022 <\/strong>Orders from Our Humidor<\/a> (singles \/ samplers) are typically delivered in 1-4 working days<\/strong> from receipt of payment.<\/p>\n

\u2022 <\/strong>Orders from Our Warehouse<\/a> (boxes) are typically delivered in 10-15 working days<\/strong> from receipt of payment.<\/p>\n

An order containing items of varying delivery times may only be shipped<\/span>\u00a0once all items in that order are ready for dispatch from our head office.<\/p>\n

Cigars 4 Africa makes every effort to deliver your items in a timely manner, however, delivery times may vary depending on the area in which you live, the time of year (E.g. December \/ January peak time), and any unforeseen shipping delays (E.g. SAPO strikes \/ COVID-19 delays).<\/p>\n

We keep all of our cigars in carefully monitored humidors at 20-23\u00b0C and 65-70% RH, so that they can arrive ready to smoke. Of course, if you plan to smoke them at a later stage, your cigars can be kept stored in their packaging for up to 2 months. We do, however, recommend moving them into a humidor<\/a> of your own for long-term storage.<\/p>\n

N.B.\u00a0<\/strong>As part of our quality assurance process, we\u00a0open all of our boxed cigar products prior to shipment as a final quality check.<\/span><\/em><\/p>\n

Cancellations, Returns & Refunds:<\/strong><\/span><\/p>\n

Cancellations may be made only if the purchase has not yet been dispatched (from either our warehouse or head office), and may be\u00a0subject to a handling fee of up to 10%.<\/span><\/p>\n

Returns are accepted for an incorrect or defective product within 48 hours from\u00a0receipt. Returned products must be in the condition you received them, and in their original box and\/or packaging.<\/span><\/p>\n

Upon returning a\u00a0product, a full refund (including shipping costs) will be made via EFT into an\u00a0account provided by the purchaser. Alternatively, an <\/span>exchange may\u00a0be arranged\u00a0for another product of equal value. This\u00a0refund \/ exchange policy also applies to orders that fail to reach you by some fault of our own.<\/span><\/p>\n

We guarantee that our cigars are 100% authentic. Returns will not be accepted for personal taste preference, or variation in\u00a0taste or colour from one\u00a0cigar\u00a0to the next.<\/span><\/p>\n

If you have any questions or concerns related to this Shipping & Returns policy, please\u00a0contact us<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Shipping & Delivery: We deliver door-to-door to anywhere in South Africa for just R120. Order 4 or more cigars, and we'll\u00a0deliver for FREE! \u2022 Orders from Our Accessories\u00a0(incl. empty boxes) are typically delivered in 1-4 working days\u00a0from receipt of payment. \u2022 Orders from Our Humidor (singles \/ samplers) are typically delivered in 1-4 working days […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/cigars4africa.co.za\/index.php\/wp-json\/wp\/v2\/pages\/672"}],"collection":[{"href":"https:\/\/cigars4africa.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cigars4africa.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cigars4africa.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cigars4africa.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=672"}],"version-history":[{"count":0,"href":"https:\/\/cigars4africa.co.za\/index.php\/wp-json\/wp\/v2\/pages\/672\/revisions"}],"wp:attachment":[{"href":"https:\/\/cigars4africa.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}